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Reaching Customers For Improved Profitability
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7 Ways to Create a Memorable Customer Experience With Social Media

7 Ways to Create a Memorable Customer Experience With Social Media | Modern Marketer | Scoop.it
Companies are often uneasy about social media because it gives consumers a public platform for complaints. But there can be huge benefits. Here's how you can dive in.
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How To Produce Engaging Updates [infographic]

How To Produce Engaging Updates [infographic] | Modern Marketer | Scoop.it

Tips on how to produce engaging updates on Facebook. 


Via Jonha Richman
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The social media effect | Marketing Conversation

The social media effect | Marketing Conversation | Modern Marketer | Scoop.it
In light of the importance of content, I thought I'd share a fun infographic that Social Reflexion came up with about the different effects that social media (RT @chrisabraham: RT @marcon The social media effect
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Why Customer Engagement Is Just As Important As Customer Service

Why Customer Engagement Is Just As Important As Customer Service | Modern Marketer | Scoop.it

Customer service is an acknowledged component of conducting any business. Less well known, and perhaps invisible to many, is the concept of customer engagement. This good article exposes the differences between the two concepts and explains why it is becoming critical to business success, that as much emphasis is placed on customer engagement, as is provided in respect of customer service.


Via Daniel Watson
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Why Don’t You Engage Your Customers in Social Media?

Why Don’t You Engage Your Customers in Social Media? | Modern Marketer | Scoop.it
In today’s information age, too many small businesses are missing the golden opportunity to reach out to both present and potential customers with social media. (Why Don’t You Engage Your Customers in Social Media?
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6 Ways to Become Likeable With Social Media

6 Ways to Become Likeable With Social Media | Modern Marketer | Scoop.it
Would you like people to rave about your business?

Wouldn't it be nice if customers fall in love with your brand?
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5 Secrets to Turn Passive Listeners into Active Participants

5 Secrets to Turn Passive Listeners into Active Participants | Modern Marketer | Scoop.it
5 tips to keep your audience #engaged in your presentation http://t.co/R6YSMC9E...
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